Info Customer Care

Every collar is custom made

Each item ordered is custom made. Building your order may take from 3 days to 2 weeks. Call if special delivery is required. We are always happy to discuss sizing, trim choices and/or other details. Our e-mail address is info@mackenziebelts.com. Our telephone number is (888)-510-7574.

Return Policy

We dedicate ourselves to providing the highest quality customer service, and we will make sure the product is right for you. If you are not satisfied with your product for any reason , you may return it to us for either an exchange or a full refund.

Color Disclaimer

Monitor types and display settings vary widely, and it is difficult to portray exact colors via the web. The visual images you see on your monitor will often vary from the true dimensions. Trims also vary the width depending on country of origin. All measurements are approximate. The colors of the fabrics we use change dramatically in different lighting conditions and when viewed from different angles.

Ordering & Shipping

You may order directly from this website using our secure server. We accept Visa, Mastercard, American Express and Discover. You may also send a check or money order in the amount of the item plus the shipping charge to:

Mackenzie Couture Accessories, Inc.
PO Box 359
Lynnfield, MA 01940

The shipping charges are:
Shipping on any size order in the USA is a low flat rate of only $5.50. International orders, flat rate of $16.50.

Shop 3 Ways to Purchase

Dog Shows

Come visit us at one of the many dog shows we visit each year - including the Westminster Kennel Club Dog Show and Eukanuba Championship Dog Show.

Upcoming Events

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Browse our huge selection of quality dog collars. Pair one of our elegant designs with the proper width, length, and collar type and we'll ship it to you. Shopping is easy, safe and secure.

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Retail

Visit one of our retail partners. You can find them on the map below.
Find us at the finest dog shows.
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Find a Store

You're Covered Our Guarantee

100% Customer Satisfaction

We dedicate ourselves to providing the highest quality customer service, and we will make sure the product is right for you. If you are not satisfied with your product for any reason, you may return it to us for either an exchange or a full refund.

Serving Dog Lovers Everywhere Since 2001